Reference

Terms & Conditions For Your maps138 Account

Our Terms & Conditions explain how your maps138 account, wallet actions and lobby access work in Indonesia.

Phone verificationWallet ownershipLocal law accessAccount security
maps138 Terms & Conditions For Your maps138 Account
POLICY HELP PATH

Get Help With A Terms Question

A clear contact path matters when a Terms & Conditions question affects your account or wallet status.

Account access If phone verification or a sign-in step does not match your account, contact us…
Wallet status For a DANA, OVO, GoPay or QRIS status question, send the payment receipt and…
Policy changes When you want to ask about a rule change, account closure or access condition…
ACCOUNT SAFEGUARDS

How We Handle Your Policy Requests

We apply the Terms & Conditions through practical account checks rather than vague promises. Phone verification connects requests to the correct profile, while payment records help us investigate wallet ownership and status.

Personal data

We use the account details you provide to administer access, confirm a phone step and respond to a Terms & Conditions request. If you believe a detail is wrong, contact us through account help with the correction you want made.

Cookies

Cookies can retain a session preference or help an account page load correctly. You can review cookie controls in your browser, but changing them may require you to sign in again before continuing through the policy or wallet path.

Account security

Keep your phone access and account credentials private. We use the phone verification step to distinguish your request from an unconfirmed request, and we may pause an action while ownership details are checked.

Payment records

A receipt from DANA, OVO, GoPay, QRIS, BCA, BRI, Mandiri or BNI can help us match a wallet event to your account. Send only the details needed for the status check and remove unrelated personal content.

Retention

We retain account and policy records for the period needed to administer the account, resolve disputes and meet applicable legal duties. A request about a record should identify your account phone number and the change or deletion you seek.

Contact changes

To request an update to your account details or ask how a policy applies, use the support route connected to your profile. We may confirm ownership before changing information, especially when the request affects wallet access.

Terms & Conditions Questions For maps138

These Terms & Conditions answers address the account questions you are most likely to have before opening maps138. They explain eligibility, payments, personal data, account changes and the steps to take when a policy point is unclear. If your situation involves a location rule, access depends on local law and may require a direct check with our support route.

You can read the Terms & Conditions on this policy page before opening an account or continuing through the lobby. The rules cover phone verification, account conduct, wallet checks, data handling, changes and closure. Keep this page available when you need to compare a policy point with your account path.

Yes. The Terms & Conditions apply when you use DANA, QRIS, OVO, GoPay, virtual account or bank transfer with your account. Use a payment method registered to you and keep the receipt. We may request it when checking ownership, matching a transaction or explaining a wallet status.

You must complete the account details requested on the registration path and confirm your phone number before account access is completed. We may ask for an additional ownership check if an account or wallet event does not match. Access depends on local law and the location linked to your account.

Yes. Contact us through the account help route and identify the phone number linked to your profile, the detail you want corrected and the reason for the request. We may verify ownership before making a change, particularly when the detail is connected to wallet access.

Cookies may keep a session setting or help the policy and account pages load as expected. Your browser controls whether cookies are stored. If you remove or block them, you may need to sign in again, and some account steps may not display in the same way.

Contact us through account help and quote the rule or section that concerns you. We can explain the process tied to that clause, including account closure or a data request where relevant. If access is affected by location, the outcome depends on local law.

We may update the Terms & Conditions when account processes, payment checks or legal requirements change. We will publish the revised wording on this policy page, so you can check the current version before using your account. Continuing after an update means you should read the new terms.